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Process Server Ethics: What to Watch For

While there are qualifications for all Florida private process servers, registration does not necessarily mean that the process server is ethical. Some unscrupulous individuals register to be process servers and fail to do the job properly, causing delays or dismissal of legal matters. These things are often not caught right away. So just because a process server is on the list, it doesn’t mean that they are the right one to use.

It is important that your process server uses ethical means to get papers served accurately and within the limits of the law. If you are ever unsure of whether or not a process server is being ethical, here are some warning signs.

Gutter Serves

Gutter serves occur when the process server throws away the papers instead of serving them, but claims that the papers were served. If the individual can prove that the papers were not served, the process server can be in quite a bit of trouble. More importantly to you, your case could be delayed or dismissed for improper service. Continue reading

September Newsletter

Message from the Founder

Back to School Special

All over the country, boys and girls of all ages are returning to the classrooms to broaden their minds and increase their knowledge bases. Below are a few categories of those ages and how it can affect or relate to service of process.

K – 8: What I want to touch on here is routines. If you are a parent, you generally wake up at the same time to get kids ready for school and out the door. So, most households are active early AM, this is a great time for residential serve attempts. Also, buses are everywhere. We stress to our Servers to always drive safe on the road and mind all traffic rules, stopping for buses, slowing down in school zones, etc.

9 – 12: This is the time kids start driving or catching rides to school from older friends or family members. If you are a parent in this age group, please stress to your child, or their driver, to always drive safe on the road and mind all traffic rules, stopping for buses, slowing down in school zones, etc. And NO texting and driving. It’s a real issue and it affects all of us.

College Age: Sometimes college kids return home to their families for the summer. Now, school is back in session, so if they were visiting home, they are back to school now.

Professionals: Professionals never stop learning. Industries change and you need to adapt. By continuing to educate yourself in your field, you can provide better service to your Clients. Our state association (FAPPS = FL Assoc of Professional Process Servers) holds a continuing education class each year and after attending the course and scoring a high enough grade, process servers can earn the AFPS designation. AFPS = Accredited FAPPS Process Server. I am proud to say that right now, 17% of the AFPS registry, are current Accurate Serve® Owners/Operators.

Warmest regards,
Beau Charlet

Franchisee: Jacksonville

When we say everywhere… we mean EVERYWHERE!

If you need service of process in the Jacksonville area, feel free to send the docs along to our office! After we review the docs, we will give you a quote and get your documents out for service! With our team of in-house servers, we provide coverage for the Accurate Serve affiliates from the southern edge of St. Johns County to the Florida/Georgia border.

What if you need service elsewhere; in another state? Miami? Chicago? New York? The answer is the same! Feel free to send the docs- we will give you a quote and get to work!

We have been cultivating and contracting our service of process connections for the last 7 years to develop a nationwide network. If you can find it on a map, we can get somebody there!

What if the person we are looking for has fled the country? The answer is the same! Send along the docs, we can get you a quote and get right to work! When it comes to international service, your docs may need to go through the International Court of Justice at the Hague Convention. We will be able to help you along with this process, too.

No need to ask us for referrals, we are set up so that we can handle all of your service of process needs and facilitate service regardless of wherever it may need to go!

If you have multiple services going to various locations around the country, all you need to do is send the docs over and we can get them served for you. By using your local Accurate Serve for all your service of process needs, we can better serve you. Most importantly, you can spend your time on something that requires your expertise.

When it comes to service of process, leave it to the professionals at Accurate Serve®.

– Brennan Fogarty

Need our help?
Call (904) 735-7810 or
Email [email protected]

Visit the Jacksonville Website
QUICK TIDBIT!

For our residential serves, our Servers need to make at least 4 attempts in the following time frames: 1 attempt Before 8:30 am, 1 attempt after 6:30 pm, 1 attempt on a Saturday and the last attempt can be any time. If our Servers do not satisfy that criteria, we will ask them to continue. If you receive a status update from us asking how to proceed and you notice we have not made an attempt in one of those time frames, please bring that to our attention, so we can take care of it.
S E P T E M B E R
Dates to Remember
Okeechobee, Pensacola, Port. St. Lucie, Stuart & Vero Beach Office Anniversaries!
9/2 Happy Labor Day!
9/8 – Grandparent’s Day
9/11 – Patriot Day, Never Forget
9/23 – First Day of Fall

August 2019 Job Statistics

June 2019 Job Count – 4,826

Average Number of Days from Receiving Paper to Paper Being Served* – 4.92

*This includes jobs that may be on hold or waiting for new info.  There is no way to take those jobs out of the calculation.  So, if a job is placed on hold for 2 weeks, that’s 14 days on that job which factors in to this average. So, we’re even better than what the eyes see, LOL. Some papers get served same day, some next day and some take multiple attempts/addresses to effect service. All we do all day and every day is serve papers. We’re good at it and we love what we do. Thank you for allowing us the opportunity to continue to serve your papers.

CLICK HERE TO FIND YOUR ACCURATE SERVE LOCATION

How Process Servers Use Social Media

Process servers use a variety of technology to help them locate people who need to be served. As new technology becomes available or more widely used, process servers consider how they might use that technology to help them with their duties. Social media, while not new, has been increasing in popularity over the last decade. Now, process servers and courts are using social media in new ways.

Locating People

Social media can give you a lot of options on finding people to be served. The most commonly used social media platform is Facebook. On a Facebook profile, you can discover someone’s home city and state, their employer and employer’s location, and clubs or organizations that they participate in. All of this information gives the process server multiple options for finding the individual to be served. Continue reading

August Newsletter

Message from the Founder

Recharge Those Batteries

Earlier this month our team had the great pleasure of coming together for our annual franchise retreat. This year’s Retreat was in St. Augustine, FL. The weekend started with a group dinner at Beaches of Vilano. After that, it was to the historic downtown area where many of the local drinking establishments were visited.

The next day started with a historical Segway tour of the city, which was awesome. Did you know there were pyramids in St. Augustine? What about the smallest street? Did you know they still have a pay phone that is operative? Only one of our team members have ever been on a Segway prior to that Saturday morning but after a tad bit of practice, we were all pros by the end. There was that one incident where Terrence crashed but that’s what happens when you try checking your email while on the Segway, LOL.

After the tour, some food and a little rest and relaxation and time at the beach. That night we had our second group dinner at A1A Ale Works and that place was amazing, highly recommend. Unfortunately by the time our large group sat and dined, we missed out on mini golf after dinner because they closed already. All that trash talking for nothing. It was a great weekend for the whole team and we all look forward to 2020’s retreat at the UF vs FSU football game in Tallahassee, FL.

Warmest regards,
Beau Charlet

Franchisee: Gainesville

Greetings to everyone who may be reading! I operate the Gainesville office, which opened on April 1, 2019. I would like to take this time and express how exciting it has been expanding the Accurate Serve brand in the Gainesville area and neighboring counties. The Gainesville office serves all counties in the 8th Judicial Circuit of Florida (Alachua, Baker, Bradford, Gilchrist, Levy and Union) along with Putnam County, which is in the 7th Circuit. Each of these counties require a motion and order to serve non-United States District Court documents, excluding subpoenas, within their borders. But no worries! Each Accurate Serve office has a motion and order template that we can promptly provide to you for filing with the court.

As a reference, please note that the following is a list of all Motion and Order counties in the State of Florida: Alachua, Baker, Bradford, Calhoun, Clay, Flagler, Gilchrist, Holmes, Levy, Nassau, Putnam, Union, Volusia and Washington. As a company dedicated to serving clients in a constantly changing profession, we strive to make this part of your work life as easy as possible by providing you with the peace of mind that your documents are in expert hands. I am looking forward to working with you in the very near future!

– Jared Williams

Need our help?
Call (352) 553-2009 or
Email [email protected]

Visit the Gainesville Website
QUICK TIDBIT!

We reply to all emails to confirm receipt of email/service.
If you do not receive a reply confirming receipt,
please follow up with us by phone or
email to confirm if we have received that service.
A U G U S T
Dates to Remember
8/4 Ft. Myers Office Anniversary

“A single arrow is easily broken, but not ten in a bundle.”
– Japanese Proverb
July 2019 Job Statistics

June 2019 Job Count – 4,702

Average Number of Days from Receiving Paper to Paper Being Served* – 5.34

*This includes jobs that may be on hold or waiting for new info.  There is no way to take those jobs out of the calculation.  So, if a job is placed on hold for 2 weeks, that’s 14 days on that job which factors in to this average. So, we’re even better than what the eyes see, LOL. Some papers get served same day, some next day and some take multiple attempts/addresses to effect service. All we do all day and every day is serve papers. We’re good at it and we love what we do. Thank you for allowing us the opportunity to continue to serve your papers.

CLICK HERE TO FIND YOUR ACCURATE SERVE LOCATION

Three Common Questions About Service of Process

Most people do not know much about service of process, process servers, or how court cases actually work. You might have seen the process play out on television or in the movies, but you probably know little about the process in the real world. Most people are the same. Here are the three most common questions about service of process and process servers.

What Is Service of Process?

Service of process is part of the due process rights that every citizen of the United States has. When you file a legal action against someone, you have to notify them so that they can respond accordingly. This notification has to be done in a certain way, and it has to be verified by the courts. There are many rules and regulations about service of process and how it can be done. The sheriff’s department serves papers as part of their duties, but it may be beneficial to hire a private process server for a number of reasons. Continue reading

July Update

Message from the Founder

Trademark Registered 

As we just passed the mid-way point of our 10th year in business, we continue to strive for 100% customer satisfaction. Serving your papers quickly and accurately is our number one concern. From e-filing to new technology to House Bill 91, Accurate Serve® stays committed to improving our service to better serve you.

Well, another way we can improve our organization is to strengthen it to it’s core. So, we are happy to say it is official. On July 2, 2019, The US Patent Office approved the registered trademark for Accurate Serve®.

So, what’s the difference between the “™” and the “®”?

The “®” means that trademark has been registered with the government body in that county, so in this case, the U.S. The “™” means the trademark is in use by a company but not registered yet with the government.

Why is having the “®” important?

  • Communication is Key – Having the  “®” lets clients know who they are dealing with. You can expect a a level of consistency when using a franchise system like Accurate Serve® and our unparalleled communication.
  • Take That, Rewind it Back – Having the  “®” allows potential returning clients to recount on the service they received prior from an Accurate Serve® office and that positive experience helps to solidify the experience.
  • Stability – We have been at this for 10 years and each year we add more offices, serve more papers and we love it.  By registering our trademark, you know we’ll be here at least another 10 years.

We love what we do. We are good at it. We are educated, licensed, appointed, certified, registered and always available to serve your papers.

Warmest regards,
Beau Charlet

Franchisee Spotlight: Port St. Lucie

We are in the heat of summer! July brings in some of the hottest days of our year here in Florida which results in many of our part time residents heading back to their northern addresses, or maybe even out of the nation. What does this mean for your case and your service of process?

Once you have sent us the job and we have ruled out their local address our team has the ability to go to the next step for you. What if you don’t have their second address? Let us help locate it for you by running a skip trace. Once we have the second address we have a network of servers throughout the nation that work with our team on a regular basis to provide the best possible service. If they are residents of another country, still no problem! We have successfully served around the world by Private Process as well as The Hague Convention. No matter the location of service or the number of addresses to attempt, our team can handle the process far and wide and keep you updated on all the steps along the way.

Last week I had the Privilege of being a vendor at the Paralegal Association of Florida Treasure Coast Chapter Summer Seminar. It was a fantastic turn out with nearly 60 paralegals in attendance. I can not be more thankful to President Kristen Remling for this opportunity as well as all of the Paralegals who attended and showed my family a very warm welcoming. Marketing Director Avery Rose and Meaghan Muscato are looking forward to the next event to attend and show our support for PAFTCC. Our team looks forward to the opportunity to earn your business! Knock knock knock…. You’ve been served!

Need our help?
Call (772) 236-7214 or
Email [email protected]

Visit the Port St. Lucie Website
QUICK TIDBIT!

If you want us to list a file or reference number on the return of service or invoice, please give us that number when sending us the documents for service.
J U L Y
Dates to Remember
7/1 Ocala Office Anniversary
7/15 Jacksonville Office Anniversary 
7/31 Happy Birthday Brandon Muscato!

 “I find that the harder I work, the more luck I seem to have.”
– Thomas Jefferson
June 2019 Job Statistics

June 2019 Job Count – 4,176

Average Number of Days from Receiving Paper to Paper Being Served* – 4.8

*This includes jobs that may be on hold or waiting for new info.  There is no way to take those jobs out of the calculation.  So, if a job is placed on hold for 2 weeks, that’s 14 days on that job which factors in to this average. So, we’re even better than what the eyes see, LOL. Some papers get served same day, some next day and some take multiple attempts/addresses to effect service. All we do all day and every day is serve papers. We’re good at it and we love what we do. Thank you for allowing us the opportunity to continue to serve your papers.

CLICK HERE TO FIND YOUR ACCURATE SERVE LOCATION

Contesting Service: The Process Server’s Role in Court Proceedings

Regardless of how well you follow the law and regulations about court cases and service of process, the situation may occasionally arise when someone claims that they did not get due process. When someone contests service, it can hold up your court case or action on your judgement. Here’s what you need to know about what happens when someone contests service of process.

When They Can Contest Service

A defendant or respondent to a court case can contest service at any point in the proceedings or even after a judgement has been made. They can contest service at any time before action is taken on the judgement, such as money changing hands. Service may even be contested at the last minute after a wage garnishment has been enacted. Whenever service is contested, it puts a kink in the works that keeps your case or judgement from moving forward and getting the resolution you are looking for. Continue reading

Challenges Faced by Process Servers

Private process servers face many challenges in the course of their duties. Before hiring a process server, it is important to know the challenges that they face. This will help you understand why they charge what they do and why it might take longer than anticipated to get your papers delivered.

Missing Parties

Sometimes the party that needs to be served is missing in action. They may have moved, changed employers, or even left the state. They might just be on vacation, or they might be actively trying to avoid being served. Whatever the case, sometimes it takes quite a bit of legwork to determine where and when an individual can be served. Process servers have a lot of tools at their disposal to help them find parties to be served, but it can take time. Continue reading

June Newsletter

Message from the Founder

Florida House Bill 91 Has Been Signed

Over the past several years, our state association (FAPPS) has been working our our lobbyist to amend some of the verbiage in the Statutes that pertain to service of process. While some of the changes are minimal, such as changing the wording from may to shall in 48.021, some changes are pretty big.

One of the big changes is that Process Servers are now allowed to electronically sign Returns of Service. The Statutes previously allowed only the Sheriff to utilize an electronic signature, but now the Sheriff and Private Process Servers can electronically sign Returns. At Accurate Serve, we are ahead of the game in technology and with our Servers using their smart phones and App to update jobs, they will soon be able to electronically sign their Returns from the field on their mobile devices. So, our FL Clients should be getting those returns even quicker in the very near future.

See below for a few highlights of the changes and see attached for the complete Bill.

48.031 (5) – The statute now reads you must place the date and hour of service, your initials or signature, and, IF APPLICABLE, your identification number.

Summary: This change was created to address issues in counties where process servers are serving by Motion and Order (or out of state) and do not have an identification number. It also re-affirms that you only have to place the required information on the first page of the process served. This does not change the requirement to follow the Rules of Civil Procedure to also include the date and hour of service on the original process filed with the return of service or affidavit.

48.21 Return of Service – updated to clarify language that all pleadings and documents served must be listed on the return of service. Electronic signatures are now permitted.

Reminder: If your jurisdiction requires a notarized affidavit you will not be able to utilize an electronic signature. This also includes counties where the process server is serving by Motion and Order. Rules of Civil Procedure require that an affidavit is required when serving by Motion and Order.

Warmest regards,
Beau Charlet

Franchisee Spotlight: Ocala

Timeless Classics and Summer Serving 

Welcome to the Jungle – A day in the life of a process server in central Florida.

Schools Out for the Summer – This means our odds increase in residential serves with co-residents 15+ being home and able to accept service.

Double Trouble – May 31st started 100 days of summer heat.  It goes without saying that with the rising temperature comes an increase in not only tourists but also auto accidents and DUIs.  Subpoenas to be served upon law enforcement officials through the department liaison must be effected 5 days prior to the court date. This does not include the date of service, court date, weekends and federal holidays in which the courts are closed.

Rock You like a Hurricane – June 1st marks the beginning of hurricane season.  Even inland in The Sunshine State we are effected by hurricanes.  Torrential rain and poor weather conditions means possible delays in service.  Let’s not forget FEMA holds on foreclosures.

Don’t Stop Believing –  Every service is a journey. Florida is notoriously known for snowbirds. It’s possible that the defendant has migrated back north for the summer. We have a network of servers with which we have established relationships to better handle all of your nationwide needs. Don’t have their summer address?  In efforts to locate the defendant or witness we can run a skip trace to produce any other addresses available on record.

Taking Care of Business,

Your Accurate Serve Ocala Team

Need our help?
Call (352) 278-2188 or
Email [email protected]

Visit the Ocala Website
QUICK TIDBIT!

Check out our franchise website, http://theaccurateservefranchise.com/, and please utilize the “Find Location” feature. It is a sure fire way to direct you to the correct office for service.
J U N E
Dates to Remember
6/1 Miami Office Anniversary
6/15 Mobile, Alabama Office Anniversary
6/16 Happy Father’s Day
6/21 Summer Solstice

“No matter what obstacles may come your way, stay focused, stay positive and you will overcome them.”
– Anonymous
May 2019 Job Statistics

May 2019 Job Count – 4,549

Average Number of Days from Receiving Paper to Paper Being Served* – 4.09

*This includes jobs that may be on hold or waiting for new info.  There is no way to take those jobs out of the calculation.  So, if a job is placed on hold for 2 weeks, that’s 14 days on that job which factors in to this average. So, we’re even better than what the eyes see, LOL. Some papers get served same day, some next day and some take multiple attempts/addresses to effect service. All we do all day and every day is serve papers. We’re good at it and we love what we do. Thank you for allowing us the opportunity to continue to serve your papers.

CLICK HERE TO FIND YOUR ACCURATE SERVE LOCATION
Copyright © 2019 Accurate Serve, All rights reserved.

What a Paper Broker Is and Why You Should Avoid Them

Most people who find themselves going to court are not aware of the rules and laws about process service. As such, it can be difficult to know the best way to get your papers served. While you can choose to have the sheriff serve the papers, this is not always the most timely way to have it done. You can also hire a private process server, but some companies are actually paper brokers. These companies are not easily identified by the layperson, so it is important to know what to look for.

What is a Paper Broker?

A paper broker is a company that takes on papers to be served, then farms them out to independent contractors. Because the person actually serving your papers is not an employee of the company, there is very little oversight. Independent contractors may not be fully trained and educated in the law. They may also engage in gutter serves (throwing papers away and saying they were delivered), and other illegal activity. Continue reading